Microsoft’s 2023 Release Wave 1 Plans for Microsoft Dynamics 365

Microsoft recently rolled out the plans for MS Dynamics 365, 2023 Release, Wave 1. This Release will encompass preview and production updates from April 2023 to September 2023. It brings in several new features with remarkable capabilities that can transform businesses. It includes a host of innovative updates across various MS Dynamics 365 applications. We, team ITCube, have curated the details of this Release in this write-up and categorized them application-wise for better understanding. Let’s delve into the topic.

 

Overview of Microsoft Dynamics 365 Release Wave 1 Plans for 2023 

New Updates for –

1- D365 Sales

Microsoft Dynamics 365 Sales introduces new capabilities such as actionable AI-based recommendations within the sales process, advanced sequence capabilities for account-based as well as personalized interactions, a renovated opportunity management workspace, and a modernized form layout. Furthermore, the platform will be releasing improved email templates, SMS features, and content recommendations, along with newer options for creating, looping, and optimizing sales sequences.

 

2- D365 Marketing

Dynamics 365 Marketing provides integrated marketing functionality to help marketers and salespeople work together as a cohesive team and speed up their sales pipeline. This Release brings new capabilities, such as frequency capping, B2B analytics dashboard, email timelines, multiple recipient activation for emails, UTM marketing tagging, customized preference centers, etc. These features will empower businesses to boost their productivity, streamline their operations, and assess the impact of their marketing efforts, to reach higher levels of marketing maturity.

 

3- MS Dynamics 365 Business Central

In this Release, Dynamics 365 Business Central will focus on improving its existing finance capabilities for intercompany transactions and enhancing the warehouse management aspect to streamline customers' processes. This release will also provide more default setup data to speed up the onboarding process for customers. Our team at ITCube is well-equipped with all such latest updates and new features to deliver forward-thinking solutions to global clients. To check out our services click here.

 

4- D365 Customer Service

MS Dynamics 365 Customer Service enhances the efficiency of agents by enhancements to unified routing, voice capabilities, Microsoft Teams collaboration, and optimizing the agent workspace with updates to the case form, conversation control, and timeline. During this wave, the platform will also focus on incorporating AI throughout the contact center, including, and customizable real-time analytics and intelligent suggested replies.

 

5- Finance, Operations, and Supply Chain Management

 

• The latest release of Dynamics 365 Finance includes improvements in finance automation, automation of complicated tax scenarios, end-to-end automation of accounts payable and ledger settlements, and out-of-the-box country coverage in LATAM. 

• In this Release, Dynamics 365 Supply Chain Management provides enhanced omnichannel sales strategies, improved ways for attribute-based pricing, integrated soft reservations, and end-to-end process integration across supply chain management. 

• Dynamics 365 Project Operations, focuses on empowering project managers and teams with features like time-phased forecasting, project budgeting, expense management on the web and mobile, etc. 

 

6 - Commerce

MS Dynamics 365 Commerce is bringing new and updated B2B experiences, including the ability to model distributors as sellers, a streamlined B2B user sign-up flow, and the addition of a distributor fulfillment dashboard. The payment flows are being revised, and network health checks have been added to diagnose network issues. The release will also include investments in asynchronous payment capabilities, including support for Klarna, ACH real-time banking, and other "buy now pay later" methods.

 

7 - Fraud Protection

In this Release, Dynamics 365 Fraud Protection will introduce the Assessments API, which will enable users to define their own fraud events, in addition to the default events such as Account Protection and Purchase Protection. This feature will provide the users with the ability to configure Fraud Protection to guard against fraud incidents unique to their business.

Besides these, there have been several innovative updates in other Microsoft applications like Dynamics 365 Human Resources, Dynamics 365 Connected Spaces, Dynamics 365 Guides, Dynamics 365 Customer Insights, Dynamics 365 Customer Voice, Dynamics 365 Field Service, etc. 

 

Final Words

Summing up, we hope this blog provides you with a brief overview of Microsoft Dynamics 365 Release Wave 1 Plans for the year 2023. We, at ITCube, are excited about the numerous possibilities these new features will bring for diverse businesses. 

For any queries related to MS Dynamics 365 development, MS Dynamics 365 consulting, or MS Dynamics 365 migration, please drop us a mail at inquiry@itcube.net and our technical team will connect with you. You can also visit our website at https://www.itcube.net/ to explore our services. 

Benefits of Using Workplace Health & Safety Management Systems

 

Business owners are always trying to find ways to reduce workplace injuries and accidents. Addressing these incidents is a big part of efficient safety management and statutory compliance according to your domain and sector. Safety managers and supervisors are laden with the responsibility of managing and optimizing training methods to lessen the number of incidents. Thanks to the recent technological advancement, organizations that are committed to workplace safety, can take the right steps by using health and safety management software.

Business owners from different domains such as construction, manufacturing, supply chain, public utility are constantly in pursuit of a complete digital transformation. Early adopters of technology such as quality inspection software have a much lesser rate of man-days lost due to accidents and safety incidents at the workplace. ITCube’s QualCon has been one of the best industry-proven safety management software in the market for many years. In this blog, we will look at some of the main benefits of using a digital solution to manage the entire workplace safety operations.

Improved Incident Management

There is no doubt that an organization that uses a safety management system has much better success in reducing the number of safety incidents in the workplace. This is largely down to the fact that digital solutions offer more features and fasten the process of reporting and solving safety incidents as compared to the out-dated manual processes. A robust health and safety management software like QualCon gives complete power in the hands of safety managers and supervisors who can report accidents in real-time and add supporting evidence to make the report detailed and comprehensive.

 

Optimize Security Training

When you deploy a company-wide EHS management system you get access to real-time data of safety inspections and accidents for every location and workplace. When analyzed, this data can unlock valuable insights that empower the safety operations stakeholders to recognize patterns and find innovative ways to make adjustments to the safety training modules. Organizations that prefer QualCon as their primary safety management software notice a significant drop in repetitive safety incidents, especially after the training modules are customized to serve the needs of the workplace.

Reduce Accidental Damage Cost

One of the many reasons, why business owners have implemented a health & safety management system like QualCon at their workplace, is the cost that it saves the business. Accidents and safety incidents can cost the business thousands of dollars and having a manual process often results in a hefty increase to this cost. On the other hand, adopting safety management software accelerates the entire process right from reporting the incident to notifying the stakeholders and monitoring the incidents. By transforming your workplace digitally, not only do businesses reduce costs but also improve their revenue.

4 Reasons Why Every Construction Business Needs QualCon - Safety Management System

 

On-site employee safety is a huge responsibility and a critical factor in running a successful construction business. With heavy machinery and constant work, a building site is a potentially hazardous place if the workers' safety is not well taken care of. One of the best ways of ensuring health and safety at the workplace is by deploying a dynamic safety management system that empowers safety managers and supervisors by giving them centralized control over safety procedures at the construction site.

 

Efficient Incident Management 

Safety incidents are a part and parcel of any construction site, especially for large projects spanning thousands of acres. But, how swiftly the on-site safety managers handle the incidents depends on how well-equipped they are. With QualCon’s Safety management software, stakeholders can prioritize incident reporting to immediately report safety incidents and accidents at the workplace. Users can create detailed observations of the incidents including highlighting the injured body part and escalating the incidents to team members according to the pre-defined hierarchy.

Reduction in Injury Rate

Workplace injuries are unfortunate and common on every construction site. But, taking the right precautions such as installing a health and safety management software that will empower the supervisors to accurately conduct a safety inspection daily. QualCon empowers the employees by virtue of quick inspection check-list creation and report generation. Executives are responsible for ensuring that every rule and protocol can use the web or mobile application to configure new checklists and record their observations immediately to create a report using the quality inspection software features on QualCon. 

Better Statutory Compliance

Workplace safety is a huge part of efficiently running any construction business and forms a huge part of statutory compliance. Labor laws in most countries require the business to invest in infrastructure that ensures the safety and health of the employees at the workplace. Implementing a centralized health & safety management system empowers the stakeholders to always be on top of the safety measures and precautions thereby ensuring total compliance with the workplace laws and regulations.

Employee Job Satisfaction

Ultimately when employees feel they are safe and working under optimum secure workplace conditions, they are happier and work harder. Deploying a robust EHS management system like QualCon facilitates the on-site safety managers to have access to features on the mobile app that help them maintain workplace safety. This has a long-term effect on employee productivity and job satisfaction due to the assurance that their employer cares about workplace safety.

ITCube has a great enterprise product portfolio that focuses on ensuring the businesses leverage IT to orchestrate desired business outcomes. QualCon is another feather in their cap and it is proving to be one of the best workplace health and safety management software for the construction industry. If you are looking for a trusted and industry-proven quality inspection software then contact ITCube today by visiting the website or emailing at info@itcube.net

4 Reasons Why ITLytics Is The Best Data Visualization Platform

 

Data-driven organizations are four times more likely to see revenue growth than those which are yet to get on the data analytics bandwagon. Today, businesses are investing heavily in data analytics and visualization platform technology in the hope that the insights from the data can give them a crucial competitive advantage.

Today, with the penetration of the Internet of Things (IoT) and always-connected devices, the amount of data being captured in real-time from machines and humans is more than ever. Analyzing this data to unlock insights can only be possible if you have a robust data visualization platform that is designed to enable businesses to adopt the data revolution. It is the latest addition to ITCube’s impressive product portfolio is that aims to provide enterprise solutions that can truly become a game-changer for their customers spread globally. 

Here are 4 reasons why ITLytics is the best data visualization software in the market today.

Intuitive Design

One of the highlights of any great data analytics software is that it is designed to enable easy access and usability to all users irrespective of their experience and expertise in handling software. ITCube’s UX design and strategy team have thoughtfully weaved the design of ITLytics that provides a seamless user flow. Intuitively designed software enables the user to complete the desired tasks in less time thereby ensuring quick reports and visualization generation.      

Domain-Independent

The aim of any business offering data visualization services aims to develop a platform that empowers organizations to adopt data analytics irrespective of the domain of industry. ITLytics is the only domain-independent data analytics tool in the market. Today, businesses in the construction, legal, manufacturing, public utility, etc are leveraging ITLytics to empower the stakeholders and help them make informed decisions.

 

Easy Configurations

ITLytics comes with pre-designed templates that help users to swiftly import data and turn it into meaningful charts and visualizations. Users have the liberty to fully configure reports, chart properties, and themes on-the-fly and export them with a single click, making the entire process a cakewalk.

3^rd Party Integrations

A huge reason why ITLytics is widely regarded as one of the best data visualization tools is due to the various 3^rd party integrations that enhance the user experience. Users can quickly export the charts and visualizations and push them to the concerned stakeholders via email API integration and truly empower the decision-makers to analyze reports on the fly and fix the stop-gaps on-the-go.

If you are looking for a data analytics tool that perfectly suits your requirements, your search ends with ITLytics. Contact today at inquiry@itcube.net to understand how the platform can empower your business to become a data-driven organization.

Impact of Artificial Intelligence on ERP Software

 

In the past five years, we have seen organizations leveraging Artificial Intelligence (AI) in different ways to elevate their business in one form or the other. Today, people interact with AI daily as the global adoption of the technology keeps increasing. Organizations that were an early adopter of cutting-edge technology have started using AI to optimize their business processes and elevate everything from employee productivity to customer experience. In today’s blog, we look at how AI is changing the ERP software and the many use cases of Artificial Intelligence especially from the perspective of an MS Dynamics 365 Solution Provider.

Impact of AI on Financial Operations ERP

ERP for financial operations is one of the most widely implemented digital solutions for mid and large-sized organizations. Today, Artificial Intelligence is being adopted at the enterprise level to eliminate human error and further strengthen financial operations. AI bots can accurately identify repetitive accounting entries and automate the process of identifying different invoices to further optimize financial operations. AI is also being used to correctly predict patterns by comparing the monthly, quarterly data to empower the stakeholders to make informed decisions. ITCube is one of the few Dynamics 365 implementation service providers skilled in leveraging AI in finance ERP.

AI and Customer Service ERP

Customer Relationship Management (CRM) form a huge part of ERP solutions. The Dynamics 365 Customer Service is used to centrally maintain the data. Today chatbots are being used by many businesses to further their customer service by offering round-the-clock access. AI solutions are being deployed to improve the quality of customer service by unlocking insights from the history of customer queries, call transcripts, and frequently answered questions. With these insights, communication managers get a 360-degree view of all the customer-facing departments thereby optimizing the planning and scheduling of the resources. 

Sales Automation

ERP solutions have an abundance of sales-related data being captured from different sources daily. Today, decision-makers are in constant pursuit of leveraging this data to automate sales operations and implement standardized compliances. Using Artificial Intelligence solutions in the early sales processes can unlock patterns and further develop comprehensive profiles and strategy for successfully achieving quarterly targets. 

If you are looking for an industry-proven MS Dynamics implementation, migration, or MS Dynamics 365 support partner or Dynamics 365 Integration Services your search ends with ITCube! We have a team of 100+ technical and functional ERP experts with a strong portfolio of solutions for different industries such as Public Utility, Manufacturing, Real Estate, etc. Contact us today for MS Dynamics 365 service partner by emailing at inquiry@itcube.net

How UX Design Enhances Online Insurance Buying Customer Experience

The insurance domain is one of the largest business sectors in the USA with more than $650 billion (2.9%) being contributed to the gross domestic product (GDP) directly from insurance carriers and related activities alone. Today, people are buying insurance for their homes, vehicles, health, etc. and the buying experience is quicker than ever thanks to online portals such as websites and mobile applications. Businesses that rely on digital portals are often in pursuit of effective ways of ensuring the Customer Experience (CX). In today’s blog, we will look at how UX design strategy can make a huge impact on the customer’s buying journey. 

Get-A-Quote Form

For any online insurance, seller lead generation is the ultimate goal for the sales team, and the “Quote Form” the single point of contact with the prospective buyer. When analyzed, it was found that the placement and design of the Quote form was a critical success factor in generating more leads. Any reputed UX designing service agency would confirm that insurance companies that had larger text boxes and cleaner design on the quote forms have a much better chance of generating user interest. Forms with elements such as icons and clear fonts can also perform much better than those without them.

Drop-Down Menus

In a competitive domain such as insurance, every small detail can influence someone to buy a policy. Dropdown menus are an integral part of any online insurance portal with a visitor having chosen everything from the type of insurance to the property, vehicles, health insurance plans. When users see drop-down menus with more than 10 options, it creates a sense of uncertainty in the psychology of the first time insurance buyer. Organizations that hired UX design service agency incorporated fewer options in their drop-down menus, thereby ensuring the visitor had less confusion and clearer options to choose from.

Provide Value Adding Tools

Digital portals selling insurance today are no longer restricted towards generating leads. Today, when customers visit online insurance portals, they expect to get all the information they seek right from the type of policy to the premium details. A thoughtful UX design strategy is the one that ensures the customer has a seamless buying experience and providing value-adding tools such as insurance premium calculators is a great way to enhance the customer experience. Not only do these tools help the customer in getting the correct information about the policies, but it also shows the customer that the digital portal is designed to keep their objectives as the main priority.

ITCube is one of the best UX design services agencies in the USA, providing design identity to some of the biggest businesses in the North American market. Our HFI-certified design experts have decades’ worth of experience in implementing a design strategy that aligns with the business goals and customer objectives.

3 Ways Data Analytics is Impacting the Logistics Industry

 

 

The importance of collecting data from different sources in any business today has gained huge importance thanks to the different Data Analytics & Visualization Platform and technological penetration in every sector. The logistics and supply chain industry is no different and the domain-wide adoption of data analytics is a testament to the possibilities the technology possesses. Until recent times, the sector was lagging due to old machines and manual processes but today, over 90% of the business owners feel that analyzing data is going to be a critical success factor going forward.

It is important to use technology to make sense of the data and analyze the trends and patterns to make informed business decisions. This is where a robust data visualization platform is playing a key role in empowering logistics businesses by virtue of a data revolution. In today’s article, we will look at how data analytics tools can be leveraged by logistics and supply chain businesses to unlock hidden insights that the data possesses.

Predictive Analytics

One of the biggest advantages of being a data-driven business is the ability to analyze the data to predict as accurately as you can. With inter-connected machines capturing data in real-time, stakeholders can study behavioral patterns and leverage them to fix any stop-gaps in the processes. With the supply chain industry dealing with transportation, organizations are relying on predictive analytics to determine the possible impact of factors such as weather and find newer ways to reduce it. With data visualization software like ITLytics, any registered users can quickly create charts and reports that showcase hidden insights.

Optimizing Supply Chain

Data analytics software is also being used to manage everything about physical assets such as machines, vehicles and the data collected from this internet-abled machinery is holds key to better supply chain performance. Businesses are adopting technology to track the performance of the machines, products, and last-mile delivery vehicles. By monitoring the actions and analyzing the hurdles, businesses have successfully managed to improve on-time delivery and shipment cycles. 

Order Processing Optimization

A lot of data is collected by organizations from the ERP systems to streamline their sales operations. With a large amount of data, it may become difficult for users to make sense of numbers. With a powerful business analytics tool, data can be easily imported into the system to accurately analyze order processing patterns. Knowing where the sales cycle is taking a longer time than need and finding innovative ways to fix the issues has a huge impact on the business revenue in the long-term.

ITLytics is a dynamic data visualization platform that aims to empower business in the logistics and supply chain domain to become successful data-driven organizations. It knows more, you can contact ITCube for a demo and know how the product can give your company a competitive advantage.